BY NDUMBE BELL GASTON IN DOUALA
The new General Manager of Orange Cameroun has promised to improve his relations with the Telecommunications Regulatory Board (T.R.B), improve the quality of services with patronisers, as well as improve his relationships with partners, close collaborators and distributors. He was speaking to media practitioners at the send-off partyof his predecessor Elisabeth Badang, at the Akwa Palace Hotel recently.
Orange Cameroon General Manager
Frederic Debord speaking in English said much work had been done in the past but from his meetings with a cross-section of the public, there are some priority areas to attack.
One of them, he mentioned as Orange money which he said the Cameroonian public must be deeply appreciative of their efforts, but since this area remains very competitive among his peers, this is an area of continuous innovations and to maintain their leadership role, they must continue to develop this service.
Another aspect of great concern was the question of comformity with the regulations and the game plans that follow. The GM of Orange Cameroun was serious in his commitment in having a sound knowledge of the workings of the regulations at any time he was to treat with the regulator.
He pointed out that aside from developing much closer relations with their customers, whether they are enterprises or individuals, one of the most essential goals is to develop or advance the capacity of the 4G to have very good coverage, networks and of course the infrastructures.
“We will do everything to satisfy our customers but one thing I have come to conclude is that the issue of quality of service is one found among all the operators.”, he added.